Harassment by creditors

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It is often difficult to know what to do when you feel a creditor is not dealing with your account fairly. I

Office of Fair Trading Debt Collection Guidance

Many activities could count as harassment. It is important to note that ‘anything done by a person which is reasonable’ when trying to recover a debt, is not considered to be harassment.

Both the Office of Fair Trading and trade associations (run by the credit industry) have produced guidance on what activities may be considered harassment and should therefore be avoided by creditors.

The following list is taken from the Debt Collection Guidance for holders of consumer credit licences.

Creditors are warned by the Office of Fair Trading under the Debt Collection Guidance that the following practices are considered unfair.

For more infomation about creditor harassment or you need debt help or debt advice contact Madison Financial on: 0845 519 6093

Also see: Debt Advice, Debt Management and IVA Advice

How do I make a Discrimination or Harassment Claim?

If you are being discriminated or harassed in any way the call and speak to one of our network of solicitors and will handle you claim. They will process your claim and update you every step of the way until they have claimed the maximum amount of compensation to ease any suffering that you have had.

You can call our harassment claim line on 0845 519 7798 to speak to one of our harassment claim specialists or complete our online contact form and we will call you back within the hour.